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Great Software Finds

Oscar Foulkes June 17, 2010 My Little Black Book No comments

Leaving the secure embrace of full-time employment at Cloof in December last year had a number of implications. One of the most significant was the need to get my own laptop. I really, really badly wanted a Mac, but it was going to cost about R6000 more than a Windows machine.

The first consideration was the Microsoft Office suite of software, which was an additional R1500 (or thereabouts) on the initially lower cost of the PC, but I got myself a quarter of the way to justifying the Mac purchase by downloading Open Office (for free!).

The first complaint non-users make about Open Office is that it’s not compatible with Word or Excel. That’s only partially true. However, Open Office offers the opportunity of saving files in numerous different formats, which makes it perfectly compatible with Microsoft (and other) products. And, Open Office comprises spreadsheets, text documents, presentations, databases and drawing, which means you’re getting a lot more functionality than you’d get from Microsoft Office.

I’m delighted with this ‘purchase’ (donations to Open Office are encouraged, but not obligatory).

The next consideration was the contact management software – GoldMine – that I had used for about ten years. For an admin-averse person like myself, the way that such software automatically files in- and outgoing emails (linked to relevant contacts) is indispensible. However, I was staring down the barrel of a R5000 cost to bring myself up to the latest version.

I was able to find a similar tool (available for Mac only), the Daylite Productivity Suite, at less than a third of the cost of Goldmine. Much of the functionality is based around team-based activities, which I haven’t used much, but I can see how useful it could be. Once again, I’m delighted with the purchase.

The Daylite marketing blurb claims that companies have switched to Mac, just so that they can use Daylite. In my case, the combination of Daylite and (free) Open Office enabled me to get onto Mac in the first place.

I’ve loved using my MacBook Pro. It boots up in a flash, the battery lasts forever, and the functionality is generally quite intuitive. The only problems? There isn’t a Mac version of Nokia’s PCSuite, which basically ensures that Nokia is going to lose the smart phone battle. And, I can’t print to network printers on Windows networks. Neither of these is a deal-breaker, as far as I’m concerned.

Shades of Grey

Oscar Foulkes June 16, 2010 My Little Black Book, Web Tools No comments

My online work often puts me in the position of needing to select colours for navigation menus, not to mention buttons, headings and many more.

The problem is that one can’t just call something red, or green, or yellow. Not only does one need the Hex code for the colour (e.g. #000000 is black and #FFFFFF is white), but there are almost infinite graduations within one of the recognisable colour groups. And, once one has found the perfect fuchsia, how do you get the perfect scarlet or purple to complement it?

To the rescue comes one of the most fabulous software tools I’ve come across, Color Schemer, which allows one to play with colours in almost limitless permutations.

They have a free, limited online version here, but at $49 the full package is well worth it.

The World Cup’s Public Transport Legacy

Oscar Foulkes June 13, 2010 Uncategorized No comments

Almost every political leader with any kind of following has pronounced on the extent of our ‘World Cup legacy’. The most usual examples given are tangible ones – the bricks and mortar infrastructure upgrades to roads, airports, stadia and hospitality providers. Highest on the list of intangibles is the marketing effect of having the world’s attention on South Africa. So far so good.

The most unexpected – well, certainly least well-documented – effect may turn out to be the shift in attitudes amongst South Africans towards public transport. For those who can afford it, private transport is the default option, and for good reason. However, it’s just not practical to provide parking for 60 000 spectators, and in any case, the thousands of foreign supporters need to be provided with public transport.

Consequently, thousands of South Africans who otherwise would have driven to matches have been using public transport. We caught the MyCiti bus into the city centre on Friday night, as the South Africa vs Mexico game was about to kick off. The experience was inexpensive and painless – once we boarded the bus, which is not something one can say for my attempts at researching the route and schedule online. The City of Cape Town is keen to get as many people using the service as possible, but they’ve done a pretty dismal marketing and communications job (Slingshot can help them out with this problem!).

Flush at the excitement of using public transport to assist in getting into the spirit of international sporting contests – not to mention avoiding traffic jams – we decided to use the train to get to Newlands for yesterday’s rugby match between South Africa and France. Cape Town station has recently been refurbished, which is all very nice. However, no-one’s bothered to put up signage to assist passengers in navigating their way to a ticketing counter.

We approached the most likely spot, where three Metrorail employees were occupying a glassed booth. One of them had pasted a piece of newspaper over the hole, in an apparent attempt to indicate that she was not currently available to serve anyone. The middle person was lolling in a chair (no need for a sign; his body language told us in no uncertain terms that he was taking a break). At the third position a women was hunched over piles of coins she was busy counting. It took a little while to explain that we wanted return tickets to Newlands. At this point I’d already given up attempting to buy kids’ tickets for the non-adults, and just asked for six return tickets. She responded by handing me four tickets. Thank you, but we need six tickets. She duly printed them out, but then had to get her lolling colleague to multiply R13 by six people on his cellphone to establish how much money I had to hand over.

No part of this experience implied any degree of efficiency, professionalism or reliability. The staff were untrained and under-resourced; there’s a lot more to running an effective public transport system than moving people from A to B and then back. Indeed, upon our return to Cape Town, the signs at Newlands station indicated the next train as 18.05. Except that a train was there at 17.48. We were very happy not to wait the additional 17 minutes, but we weren’t sure if it was a case of the earlier train running late, or the later train running early.

Our public transport corporations have a window of opportunity, during which they have the opportunity of winning over people who have traditionally used their own cars. Based upon my experiences over the past few days they’ve got a lot of work to do on some pretty basic stuff. Our World Cup legacy depends upon it.

The Sport of PIIGS

Oscar Foulkes June 1, 2010 Uncategorized No comments

The Euro zone is in the news for all the wrong reasons at the moment. In fact, if the currency continues the way it’s going, South Africans may not be as keen to accept Greeks bearing euros. OK, maybe not only Greeks, but also Germans, Dutch and French.

The most troubled European economies make up the unfortunately acronymed PIIGS countries – Portugal, Ireland, Italy, Greece and Spain. Soccer is not a sport one associates with Ireland – who would have made it a PIIGS full-house were it not for a crucial handball by Thierry Henry – but it’s huge in all four of the others. Imagine what the World Cup would look like without its ruling favourite (Spain), defending champion (Italy), or the interesting outsider Portugal. South Africa has a huge Greek community, so some of the ‘home game’ factor needs to be factored into their performance as well.

I venture onto Betfair a few times a year, partly because of the fun of having a bet, but also because the exchange enables one to ‘lay off’ a position. For example, Portugal is currently 33-1. Should they qualify, the odds should shorten. Assuming an initial stake of £10, if their odds shorten to 15-1, one could then lay 150-10, meaning that there is upside (£180), and no downside.

With the exception of the favourites, Spain, the odds against Portugal, Italy and Greece allow margin for some interesting bets. The alternative to laying off the full amount immediately after the Group stage is to lay them at each knockout game. Because these games involve only two teams, the odds will be much shorter, which means one could be laying off at even money. This my PIIGS strategy for the World Cup.

Another strategy is a play on two interesting markets (Betfair has markets for just about every aspect of what could happen between 11 June and 11 July), Stage of Elimination and Position in Group, both of which are accessible under ‘team specials’.

I’ve layed USA to be eliminated at the Group stage, at odds of 1.42-1 (Betfair displays its odds Tote-style, so this is actually 2.42). My potential loss is £1.42 for every £1.00 wagered by whoever is on the other side of the wager. If USA qualifies I’m in the clear, but I’d prefer to go into this with hardly any risk. I can cover most of the risk of this bet by backing USA to come third in the group, at odds of 2.65-1. And, yes, if they finish fourth both bets are losers, but a US Navy battleship positioned off the coast of Algeria should take care of any issues here.

Temporary mis-pricing may also open opportunities in the To Qualify and Stage of Elimination markets, but one does need to take into account the 5% commission on winning bets. These markets are perfect hedges for each other.

I’ve never had any interest in following soccer, but perhaps Betfair can help me get through a month of the stuff happening on my doorstep. My money is on the underdogs. Every PIG[S] has its day.

A Night of Vaudevillian Pleasure

Oscar Foulkes May 30, 2010 Tags: Restaurants No comments

Before Vaudeville opened, one of the management team was doing a quick mental calculation of the number of people involved in making each evening’s performance happen. I seem to recall a tally in the vicinity of 60 or 70, covering everything from performers to kitchen staff and waiters.

As I have so indulgently reported, my focus has been on the food, which is necessary, because that’s our area of responsibility. However, I’ve never got around to experiencing Vaudeville as a guest, an omission I finally rectified two nights ago.

Over the months I’ve got to know the soundtrack, mostly because of the musical cues, and have become quite Pavlovian in my response to the track that signals five minutes to main course service, but there is a huge difference between a stark stainless steel kitchen and the plush, cocooned escape of the theatre area.

I loved every minute of the experience. It was fabulous; far better than I could have imagined from my post in the kitchen (the food was good, too!). Monsieur Albert, the host, was wonderfully entertaining, and really good in the way that he held together a succession of extraordinary performers.

The show girls offered plenty of eye candy, which makes me think that I’ve spent all my time in the wrong part of the backstage area!

I thought it would be funny, hilarious actually, to make a ridiculous enquiry of our waiter (obviously in on the joke, because I wasn’t exactly incognito) for a main course suitable for a garlic and mushroom allergic vegan who doesn’t eat rice (the vegetarian main course is a mushroom risotto that contains not only cheese, but garlic as well). The Dish head chef, Arno, was running the kitchen, and it was intended as a harmless tease. However, by the time word got back to the kitchen, Arno had already rolled out gnocchi that he’d made on-the-fly.

My main course was delivered with a side order of cold, burnt sausage roll, which continued the culinary banter. Then, to my amazement and enormous admiration, the kitchen also sent out a beautiful (looking and tasting) plate of gnocchi with pea puree, butternut puree and marinated ribbons of courgette. I know how many expletives Arno must have muttered under his breath, or perhaps even more loudly Gordon Ramsay-style, but he nevertheless pulled an amazing meal together. I’m in awe of what he did in the midst of all else that was happening in the kitchen. Respect!

I’m not attempting to deflect attention from the food, so that there is less pressure on us to put delicious food on guests’ plates, but the point of Vaudeville is the show. As I sat there, soaking up the amazing experience, I was struck by the cumulative effort on the part of the performers. They put so much of themselves into every night’s performance that one cannot fail to be swept away.

That observation also left me feeling more than a little guilty about our somewhat self-important attention to the food, which is such a tiny part of the night’s human effort. Relative to the phenomenal feats of trapeze, balance, strength and more, a couple of hundred grams of roast lamb is really quite insignificant.

Arno’s vegan-friendly meal, on the other hand, was on a par with any acrobatic feat performed on (or above) the stage. The difference, of course, is that there are diners who would have sent the impromptu vegan meal back to the kitchen for a variety of reasons related to personal taste.

Vaudeville represents a huge investment of capital on the part of its shareholders, matched by a great deal of skill and passion on the part of the all the people who make the evening happen. It was wonderful, if only for one night, to be on the receiving end of it.

Well done guys, and gals!

Vaudeville’s June Menu

Oscar Foulkes May 18, 2010 Tags: Restaurants 4 comments

It’s hard to believe that more than five months have whizzed by since the opening of Vaudeville. This equates to the service of nearly 25 000 meals, a rather startling realisation (more startling, perhaps, is how long it took me to get there as a guest. Read about my evening here). The total has been arrived at in increments of a few hundred at a time, which is testament to the power of small steps.

Another month, of course, means another menu. The June menu launches on Wednesday 26 May. Thereafter, the new menu will launch on the first Tuesday of every month (or thereabouts).

Mushroom and pea risotto

The vegetarian option – taking into special consideration that we’re now officially in winter – is a mushroom risotto. It seems a shame that this dish should be playing the ‘quota’ role, because its deliciousness cuts across all dietary preferences. OK, perhaps not vegan, because it’s a dish that really does need a generous grating of Parmesan. We also like to fry the onions, garlic and rice in butter at the beginning, so dairy (and, God forbid, garlic) are essential components. Upon request, preferably at the time of booking, we happily cook this dish without the offending components. Our preference is for a drier style of risotto, rather than a more ‘soupy’ consistency.

Salmon-gratinated fish of the day with basmati rice, greens and a dill sauce

We always struggle a little with the fish dish. The main issue is one of consistent availability. Last month we were able to put tuna onto the menu for one week, but its preparation required a temporary change to the menu. Our stop-gap has been Blue Wahoo, a Pacific game fish with delicately-flavoured white flesh. This month we’re doing it with a salmon-impregnated, gratinated crust. Put simply, we blitz salmon, bread crumbs, Parmesan, dill and butter. We roll this out into a thin sheet that we put on top of the fish. We roast the fish at 220-degrees, which releases the flavour from the crust and browns it. I’ve been aching to test the response to Hake (probably our most underrated fish), but have been concerned about public response to a fish that has the perception of belonging in a fish and chips shop. Vast quantities of hake are flown to Spain every week, which says a lot for its desirability. What is it they say about a prophet in his own country?

The salmon-gratinated fish is served with rice, greens and an intensely-flavoured dill sauce. Wheat- and/or lactose-intolerant guests are welcome to order this dish without either crust or sauce.

Old-fashioned individual lamb roast with caramelised potatoes, mushy peas and hearty gravy

The meat dish is also something that requires a great deal of thought and investigation. Everyone has a different idea of how pink (or not) a steak should be, which makes simultaneous preparation of 200 steaks quite challenging. Stews don’t have that problem, but it’s almost impossible to make them look nice on a plate. For the June menu we’ve got our butcher to make up individual lamb roasts. These are taken from the ‘breast’, effectively the forequarter ribs. The meat is then deboned and rolled, with a minced lamb and rosemary stuffing. The rolls are gently braised until tender, and are quite delicious. We serve them with caramelised potatoes, mushy peas and a hearty, reduced jus. The end result is another dish perfectly suited – we believe – to winter eating.

We have a feeling that deboning and rolling several thousand lamb breasts is likely to end what until now has been a good relationship with our butcher, but we think it’s worth the risk.

For dessert, we offer two options. The totally decadent chocolate and orange ganache tart remains (even the shortcrust pastry is sensational). The ‘fruit slot’ is being taken over by a caramelised apple puff tart with crème Anglaise.

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The Power of Women in Business

Oscar Foulkes May 14, 2010 Uncategorized 2 comments

Women have had a raw deal for thousands of years. Denied education, the right to vote – or, even as recently as the 70s, requiring the counter-signature of their husbands in order to open a bank account – women were burnt at the stake under vague suspicion of witchcraft. In the modern world, they are far more likely than men to be single parents.

Studies regularly show that women earn less for the same work (there’s a reason why the chorus of the song is “SHE works hard for her money”). “It’s a man’s world”, and in this world men are the bosses.

It shouldn’t be necessary, nearly 100 years after Emily Davison threw herself under the King’s horse during the running of the Epsom Derby to bring attention to the suffragette cause, for there to be awards identifying exceptional women in business.

My grandmother, Margaret de Wet (read more about her here), was exactly that type of woman, but it may have taken the tragically early death of her husband to thrust her into that role when she took over the large family farm.

I have similar admiration for my mother, Veronica Foulkes, who at the age of 22 had two young boys to raise on her own after leaving a disastrous marriage. All the success she’s enjoying as an owner-breeder in the Sport of Kings (note the masculine inference) after decades of seriously hard work is richly deserved.

I suppose it’s no coincidence that the woman who shares my life, Andrea, has built an amazing catering business from scratch. And, last night we attended the regional Business Women’s Association regional awards where my sister, Tracy, who created NoMU, won the Entrepreneur category.

There was a point during the evening when I needed the wine list (for the obvious reasons). I was horrified to find Warwick’s First Lady Cabernet Sauvignon priced at R190 (sorry, Crystal Towers Hotel I have to name you). The night before we’d had the same wine at a neighbourhood restaurant. Then, I thought the R135 price tag tended a bit towards price-gouging, but this was just outrageous. Based upon a retail price in the vicinity of R69 per bottle I’m assuming the trade price must be about R50. In my view a wine list price in the vicinity of R100 to R120 would have been fair, but R190?

It got me thinking about profit margins, and what businesses deliver to justify them. In the case of the bottle of First Lady, Crystal Towers took no risk and added no value beyond opening the bottle and providing an admittedly superior glass for drinking it. In contrast, Warwick, which famously had Norma Ratcliffe as woman winemaker and champion for many years, carries a huge amount of risk. It doesn’t seem fair.

The evening ended with an impromptu charity auction conducted by one of the night’s winners, Ariella Kuper. Auctioneers, of course, earn a set, published commission – their margin – which may explain some of the reason why auctions are so popular. Ariella worked the room with humour and no small amount of sass. She is also attractive, completing a package that must stand her in good stead when she’s pushing a roomful of men for an extra bid. In time, gender will become less and less of an issue, but the thorny matter of sex will still be around.

Men may hold the world’s financial power, and to a diminishing extent, the political power, but when it gets to the bedroom their women wear the pants. Perhaps women have been denied so much in the real world in retribution for withheld conjugal ‘rights’. OK, I’m sorry, I’m straying into territory better handled by a doctoral thesis.

The point of the story is that I’m enormously proud of the women in my family who have so convincingly beaten the odds. You guys rock!

How to Win Any Election, Not

Oscar Foulkes May 13, 2010 Uncategorized No comments

Trawling the ocean of e-books can be an entertaining pastime. Today I came across a book (they call it a kit) that was clearly not in the libraries of either the Labour or Tory campaigns – How to Win Any Election.

The author, “an accomplished political consultant” covers a wide selection of resources from fund raising to writing press releases and much more.

Granted, it would probably have taken more than the expenditure of $87 on an ebook to keep Gordon Brown in no. 10, but surely it was worth a shot?

The World of Niche Diets

Oscar Foulkes May 12, 2010 Uncategorized 1 comment

I was highly stimulated after reading John Sculley’s book Odyssey: Pepsi to Apple in the late 80s. Ask a question, get an answer, ask another question was the mantra of the world of knowledge navigation he foresaw.

In a sense, the internet has made this a reality. However, I don’t think even he could have predicted the extent to which the internet would democratise the world, by giving a voice to everyone with some form of electronic connection – even a mobile phone set up for Twitter.

Essentially, the Big Brother world of George Orwell’s 1984 could not happen in this world of mass broadcast. The further implication is that people within ‘niches’ are not only able to tell the world about their special interests, but they can also connect with other like-minded people.

By way of example, here’s a small selection of e-books relating to diet:

Cabbage Soup Diet 2.0 – The Ultimate Guide: the writer claims a weight loss of 10 pounds in two weeks. I’m not surprised; if cabbage soup is all that’s on the menu you’re likely to give up food entirely.

The Kremlin Diet: “Kremlin bosses secretly commissioned a group of the top doctors in Moscow to create a special dietary system for use only by the highest and most loyal officials of the party, and their wives and girlfriends…. and by loyal party members who were groomed to be the “face of the USSR” to be shown to the world.” I think they were just trying to look like the female Russian spies in Bond movies.

Scarsdale Low-Carb Diet: this one claims a weight loss of up to 30 pounds per month. Just how low are those carbs? One crumb of bread per day?

Detox Diet Secrets: My gut feel (OK, perhaps not the ideal choice of words) is that our bowels are designed as an efficient first-in, first-out system. The writers of this book splash pictures of horrible looking stuff, called Mocoid Plaque, they claim resides in our intestinal tracts, waiting to make us ill.

Celebrity Cookie Diet: Yay! Eat these cookies four to five times per day, don’t take any pills or supplements and certainly don’t exercise. You will look like a celebrity!

The 100 Calorie Diet: my first thought was “of course you’ll lose weight if you only eat 100 calories per day”. The trick here, the writers tell us, is to eat in correctly constituted 100-calorie increments. As if our stomachs have calorie counters telling our bodies to get fat if we eat a 220 calorie snack rather than a 200 calorie one.

The Alkaline Diet: the reason all kinds of horrible things happen to your body and your health is due to a pH imbalance, claim the authors. Inevitable pictures of ironing-board stomachs abound.

Bachelor Diet Method: “cook once, eat for a month” is the strapline of this diet. The author even reproduces the till slip for his monthly supermarket shop to prove how much money he’s saved. There’s no mention, though, of beer, or leftover pizza for breakfast.

The Chocolate Weight Loss Diet: here’s another eureka diet. “End obesity with chocolate” strikes me as being a ‘hair of the dog’ solution, which even offers relief from tooth decay! They go into detail on the claimed “disadvantages of exercise”. This diet appears to be all gain, and no pain (although ‘gain’ may be an unfortunate choice of words in this context).

I could go on, but I leave you with one of my favourites, The Paleo Cookbook. The author has put together a collection of recipes that are free of wheat, dairy, processed sugar and preservatives, based upon prehistoric hunter gatherer diets. “There is a reason you’ve never seen a picture of a fat caveman” says the author. Yes, no-one had cameras on their mobile phones then … duh!

Caveat emptor. The days of snake oil salesmen in the days of the Wild West spring to mind.

Could this be a solution to the Greek crisis?

Oscar Foulkes May 10, 2010 Uncategorized No comments

Dinner table conversation last night turned to the UK elections. With my daughter and son present (aged 13 and 9) it then turned into a very general introduction to the concepts of hung Parliaments and budget deficits; in essence, the austerity that will need to be imposed upon the British fiscus made this a good election to lose.

Greece was used as a perfect example of what happens when there is an expense overhang (not the same thing as a Parliament being ‘hung’). My son was very quick to spot the inevitable consequence of ongoing deficits. He hasn’t yet signed up for his first proper loan, but even at the age of nine, the downside of perpetually negative cash flow is crystal clear to him. Perhaps I could hawk his insights to a few governments around the world.

I shared with them something I was told last week by a friend – usually well-informed about such matters – that only eight Greeks declare an income in excess of 1 million euros per annum. I later tried, unsuccessfully, to find the source of that intelligence on the internet. Thanks to the Financial Times I was able to establish that fewer than 5,000 Greeks declare annual incomes of more than 100,000 euros. However, more than 60,000 Greek households have investments in cash and securities exceeding 1 million euros. The two bits of data are clearly contradictory.

It is not uncommon, it appears, for specialist medical practitioners to claim to earn less than their receptionists.

The ideal world, we are told, has German engineers, Swiss trains, French lovers and Italian designers. To this list one can now add Greek accountants; while their actions on a collective basis have ruined Greece, on an individual level they’ve saved their clients billions in tax payments.

I’ve had a Cape Town-based Greek accountant since the mid-90s. I’ve never earned enough money to have a tax ‘problem’, so I can’t vouch for his aptitude in matters of this nature. However, he has the most fabulous bedside manner, which is a huge plus when you’re being told bad news. Yes, the numbers side of businesses is important, but it doesn’t take the demeanour of an undertaker to do the job effectively.

So, the unconventional solution to Greece’s problems is to re-train its rioting workforce as accountants, for export to the rest of the world. Think about it, they have a head start on anyone else using spreadsheets – the Sigma sign (Σ) is used to denote ‘the sum of’.

If you end up with a Greek accountant you would certainly have more fun. And, you may even pay less tax.