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Having fun, writing about the stuff I like

Fantasy vs Reality

Oscar Foulkes September 7, 2011 Books No comments

Does this man look like the writer of lurid sexual fantasy? Nicholson Baker, author of House of Holes

The future of physical book shops is not looking bright. Apart from the fact that many people couldn’t be bothered to read (or, even in developed countries, can’t read), there is the entire digital thing. Books are cheaper and quicker to get in electronic form, and a variety of websites deliver cutting edge references on any subject you can imagine.

I love browsing book shops as much as anyone, but I have joined the ranks of Kindle users (using the Android tablet I bought last month). According to Amazon, by May 2011 they had sold more book downloads than they did in all of 2010!

The thing is this. Yes, it’s half the price, but the immediacy is so damn appealing. Last week I was reading an FT interview with Nicholson Baker, the author of House of Holes, and was able to buy the book without walking more than three steps.

House of Holes is an exercise in unbounded sexual fantasy. Think Roald Dahl (in adult short story format), Enid Blyton fairies and Alice in Wonderland, all of it viewed through a light mist of psychedelia. One reviewer has even tossed a little bit of Tellytubbies into the mix.

The book is largely about body parts – the book even opens with a pleasure-giving arm that has parted company with its host body – that are driven by pleasurable sensations. In the context of this book, the pleasure is all sexual, and no holds are barred.

Baker manages to keep it all light, comical even, with rhythmical narrative that at times is more reminiscent of poetry than prose. Writing about sex also brings up the weighty issue of how one describes it, and the body parts involved.

I haven’t been able to work out why one character refers to his penis (as in John Thomas) as his Malcolm Gladwell, but Baker trots out an impressive sequence of euphemistic references. I found myself chuckling at some of these.

One of the other ways he keeps the book light, I suspect, is by not making much effort to develop any characters. House of Holes is an entertaining read, which is sexual, but not necessarily pornographic.

Not exactly a convent girl, Roxana Shirazi, author of Last Living Slut

Last Living Slut, on the other hand, is a real story, about a real person’s sexual exploits. I was exposed to it in a real book shop, but bought it electronically (yes, I know I was leeching off their overheads). The Slutwalk movement has given new meaning to the word slut, and the author, Roxana Shirazi, is at pains to defend the position of (often promiscuous) women who match men’s interest in sex. What’s good for the goose is good for the gander, can’t argue with that.

And, with a surname that is one vowel away from being the name of one of my favourite grape varieties – Shiraz – my curiosity was piqued. I should also add, at this point, that the Facebook page for The Very Sexy Shiraz (one of the products I created at Cloof) has been inhabited by a large number of Iranians (you can read more that here).

Roxana Shirazi lived in Iran until she was 10, and then moved to the UK with her grandmother to get away from the revolution. A lay psychologist (upon reflection ‘lay’ is perhaps not the ideal word) could have a field day extrapolating an absent, opium-addicted father, physically abusive stepfather and a sexually abusive lodger, into the rock groupie that she grew into.

I can’t say that I found Last Living Slut a satisfying read. Yes, the book is littered with explicit descriptions of her (and friends’) uninhibited exploits with rockers, but once that component is removed, not much remains. I couldn’t say that the book goes anywhere with its potentially fertile material; there must – surely – have been scope for greater examination of deeper issues. Various themes or episodes are left dangling, which include her attempted suicide, and, to some extent, her abortion.

I would fault the book, also, on a generally staccato, if not chaotic, flow, which is also somewhat sloppy (OK, given the context, perhaps this is also not the ideal word). She starts one (short) chapter aged 21, and ends it a few pages later aged 24, without any sense of a passage of time. Perhaps it is what one would expect from a rock groupie, but this one has a Masters degree.

I’ve never been able to sing, nor can I play any musical instruments. But for these basic requirements I could happily have been a rock star. If nothing else, Roxana Shirazi has shown us some of the – admittedly transient – perks of being the object of young women’s adulation (if she ever pitches up at my house I’ll instantly start bashing away at my son’s drums!).

I’m sure she could have done a better job of writing her story. Perhaps she’ll come back to it all at some point in the future and have another stab at it.

Until then, I have to declare the work of fantasy as the winner of this month’s read-off.

Can the Centre Hold?

Oscar Foulkes August 12, 2011 Uncategorized No comments

I’ve thought a lot about the spectre of vast youth unemployment all around the world, at a time when low/no economic growth means that they are unlikely to be absorbed into any economy soon. I wrote about the phenomenon here, and have been meaning to follow up with a look at wider implications for our political landscape.

The past week’s riots in the UK are a consequence of disaffection, much of it – admittedly – on the part of unemployed youths. However, the picture is not quite so clear, because many looters would more likely be found in shops as legitimate shoppers.

The political concept that was on my mind was this: social media and the internet in general have changed historical tribal boundaries or definitions. In the beginning, tribes would have had a largely geographical basis. Now, it is possible for people in every imaginable niche to connect, in real time, regardless of any other affiliations.

People can easily congregate around issues or interests, even if they live thousands of miles apart. They may even support sports teams from different countries, as we can see with Capetonians who support New Zealand rugby sides, or people all around the world having their favoured British football side. If not the end of nationalism what implications does this have for political participation?

Umair Haque has written an excellent piece (here) about a phenomenon he calls The Great Splintering. I’m not even going to attempt to paraphrase his views about “broken institutions and splintered social contracts”, but having read it I was wondering if the extraordinarily vast wealth of a surprisingly large – and certainly visible – elite does not perhaps suggest that the 2011 version of capitalism has reached a point of disequilibrium. Let’s say we are in agreement that the basic capitalist intent is better for society than the alternatives that have been tried. What happens when the rich – as they are now – are rich to a degree this unimaginable to ordinary folk, and at the same time there are swathes of the world’s population that are have-nots to the most miserable degree?

The past week has seen spectacular stock market gyrations as ‘the market’ attempts to make sense of truly imponderable government debt. Default stalks several European governments. The US would take 100 years of paying $16.5 million every hour to redeem its sovereign debt. But it still borrows 40% of what its government spends. Those 100 years could easily become 150.

One has to wonder what the UK riots portend. What lies in wait for us?

It is irresistible not to quote Yeats’ Second Coming:
Things fall apart; the centre cannot hold;
Mere anarchy is loosed upon the world,
The blood-dimmed tide is loosed, and everywhere
The ceremony of innocence is drowned;
The best lack all conviction, while the worst
Are full of passionate intensity.

My view is less dark than his, but we certainly live in interesting times. We have no idea how this is all going to play out, other than the likelihood that the socio-political and economic landscapes could become very different.

The Ultimate “Financial Weapon of Mass Destruction”

Oscar Foulkes August 11, 2011 Uncategorized 2 comments
VIX

VIX, daily chart as at 10 August 2011

In these uncertain times, you may be tempted to think that the only certainty is elevated feelings of fear, which will have you thinking VIX quicker than the Dow can lose 100 points.

So, buying VIX options or futures must be a ‘sure thing’, that can’t-miss road to instant riches?

Not so fast.

You first need to understand a few basic facts about the VIX, which may be the most ethereal of all tradable instruments.

There is nothing tangible behind the number. It’s not even like an option that confers the right to acquire (or sell) an asset. The VIX is nothing more than the numerical answer to a complicated equation that measures the option premium that traders are willing to pay for out-of-the-money options on the S&P 500. The more they are willing to pay for options, the higher the implied volatility.

So far, so good.

However, just because volatility is spiking right now doesn’t mean it’s expected to remain high. In times of high volatility it’s likely that the VIX goes into backwardation (as opposed to the usual contango). This phenomenon is occasionally seen in the oil market, when a supply interruption causes the spot price to exceed the futures price.

So, high current volatility is not expected to remain that way for months on end. Sure, there is an upward movement in the futures prices (also expressed in the price of options for future expiry), but the extent of the move will be a lot less than the spot VIX.

The only certain thing about VIX is that a dramatic spike will be temporary, which makes one think that possibly the only way of trading the VIX profitably is to trade it at its extremes, perhaps by using current month options.

However, the VIX remains a very, very dangerous instrument to trade, and is probably best left as an object of curiosity.

Warren Buffet famously described derivatives as “financial weapons of mass destruction”. At the top of the heap – so toxic one could refer to them as “Those Which Shall Not Be Named” – are trades structured around VIX options.

Let me give you an example. A ‘calendar’ involves options from two different months. So, with the VIX above 40 (yesterday’s close was 42.99), let’s say a trader sells August call options with a strike of 47.50 (six days to expiry) and buys the September expiry (41 days away) of the same call. Because of backwardation there may even be a small credit, let’s say 10c (that’s $10 per options contract).

Sweet, the trader thinks, I’m getting free money. Let’s really scale this, by buying 100 contracts. So the trader gets $1000 into his trading account.

The hope is that at expiry (six days hence), VIX is below 47.50, so the short call option expires worthless. Let’s say the trader can now sell the September calls for $1, which equates to $10,000 for the 100 contracts. Beautiful.

However, if the markets get really messy and VIX spikes to 70, the trader is on the hook for 22.50 (the difference between 70 and the strike price). The problem is that – due to backwardation – the September calls may be worth a lot less than that. So, the trader has a liability of $2,250 times 100 contracts; a cool $225 000. Let’s say that the September calls are trading at $15, so he’s only got $150,000 coming in. He casually entered a trade that gave him a $1000 credit (hoping to make $10,000), but he now owes his broker $75,000.

Now that is a weapon of pretty serious financial mass destruction.


Bargain Shopping

Oscar Foulkes August 11, 2011 My Little Black Book 3 comments


AliExpress - One-year Old Celebration
It is impossible to make the journey from Hong Kong airport into the city without being exposed to AliBaba.com a number of times. The orange posters, with smiling faces of happy customers/suppliers, are everywhere. The Airport Express train has a perpetually looping clip of customers sharing their delight. They are operating on the assumption – of course – that a large number of travellers to Hong Kong are there to source products from China.

AliBaba is like a super-sized online trade show, where traders can buy just about anything (Yahoo is a major shareholder, which is one of the few bright spots as far as this struggling internet business is concerned).

I recently came across Aliexpress.com, which is the online shopping version of AliBaba. Much of the same stuff is available – even when purchasing one unit only – and it gets despatched via DHL or airmail post. Seeing as it’s one of the advertisers on this site (they pay a percentage of sales in lieu of access to the space) I thought I’d give them a test-drive.

I’ve been wanting to get a Kindle reader from Amazon, but have been bothered by the limited application of the device. While a tablet has many more uses, in its iPad incarnation it just seems that little bit too expensive for its utility (perhaps if I had more money I would be more comfortable with the iPad’s premium pricing).

From AliExpress I bought an Android tablet, including DHL delivery to my door, for just $190. At this price it’s the same cost as a Kindle, which I think is extremely good value. I’ve downloaded the Kindle app, so I get that functionality. In addition, I have a fully-fledged link to ‘the cloud’ (read my previous post about this). I’d certainly recommend this purchase (it’s been running very happily on my WiFi; next step is to get it hooked up to 3G, which requires a Huawei E1750 USB modem that I have on order).

I’m not suggesting that everything on AliExpress is going to be to everyone’s taste. However, some careful shopping certainly yields bargain results. I’ll be going back for their wide selection of cycling gear, which is going for a fraction of the high-street retail price.

You’ll notice the words “Escrow buyer protection” all over the site. This means that your payment is held in trust until you have received the goods, are satisfied with them, and then release the payment.

I wouldn’t forego my Hong Kong experiences, but here’s a way of accessing many of the same shopping bargains without paying the airfare (or buying whole containers of an item!).

Running Your Business in the Cloud

Oscar Foulkes August 3, 2011 Web Tools 2 comments

I have – occasionally – been accused of having my head in the clouds. It’s the kind of thing that gets said to people who appear to have little connection with reality (i.e. they “don’t have their feet on the ground”). I won’t deny that I happily give my imagination free rein, but my sense of reality is very … um … real.

There has been a lot of talk about cloud computing. The Cloud consists of servers parked in a variety of places around the world, which host both the documents/files we work on, and the software that we use. It’s a concept that runs completely counter to the basic computing principles that have made Bill Gates as rich as he is. No longer do you need Microsoft Office on your computer, and depending upon the device you’re using, you may not even be running Windows.

Google is not only the world’s dominant search engine, but with its Gmail and Google Docs offerings it is also a prime example of cloud computing. The pain we bear for using Gmail is that Google displays ads relevant to the content of our emails. Fair enough, it is a ‘free’ service.

Google Docs comes without this baggage. You can create and edit a variety of file types online, and then you can share them with other people (with, or without, editing rights), which makes it a lot more efficient than emailing multiple versions of the same source documents around the world, with various recipients making changes along the way. In Google Docs, one version of the document sits in a central place, so edits are visible to everyone in real time.

Google Apps is all this on steroids, because you can run your entire business in the Google cloud. And, you can add a huge variety of complementary apps.

The beauty is that you don’t need to maintain a file server, or a VPN, or buy any software, but it is a problem when your internet connection goes down. Fortunately, this generally doesn’t happen for more than a few hours per month. Google is by no means the only ‘cloud’ service available, but its sheer size makes one feel a lot more secure about not having in-office control over one’s data (which is sometimes a problem in its own right).

One of the most important tools that a company needs is a CRM (customer relationship manager). The feature I most love about a CRM (other than the contact information) is the linking of emails to particular contacts (or projects, even). I’m not a great filer, so it suits me when this gets done automatically. For companies that run sales teams it’s also really useful to know what the pipeline looks like, in terms of opportunities and closed sales.

Insightly CRM is available as a free app in Google Apps (paid versions only kick in for larger contact databases, but these are cheaper than SalesForce, SugarCRM and others). I’ve been test-driving it and have been very impressed.

You still read your emails through Gmail, but there’s a little button you can click if you want the mail to be stored in all the relevant spots in Insightly. And, when sending email you bcc a designated address, which then stores outgoing mails in the correct spots.

Insightly also creates contacts and organisations automatically when emails are received. What blew me away was the way it intuitively creates organisations. It takes the name of the organisation from the email domain (the @organisation.com bit), which does need a little editing. Then, it takes a logo from the email footer and links the logo to the organisation. The last bit is quite spectacular; Insightly goes to the website of www.organisation.com and grabs the meta description (an extra bit of hidden information that makes the website more search engine friendly, by describing the company) and inserts that into a field, called background.

One shortcoming is that you can’t seem to link calendar events to contacts, so you have to use Google Calendar as a standalone service (however, Tasks are ported across by Insightly). And, while it is possible to initiate a reply to a stored email, the reply email won’t have the existing email conversation (i.e. it starts blank). However, it does usefully have that special bcc address automatically included. And, if you click on an email address while in Insightly the same thing happens.

I’m also busy test-driving a $190 Android tablet that I bought online (report to follow), which makes use of all the ‘cloud’ features above. This makes the cost of equipping the staff in a small business a lot more manageable – you don’t need software, or an office network, or a file server, and you can do a lot of your work on a device that is very affordable.

It’s worth getting your head around ‘the cloud’. It’s not pie in the sky, I can assure you.


Frankel First, the Rest Nowhere

Oscar Foulkes July 29, 2011 Uncategorized No comments

You don’t have to be into horse racing to be blown away by Frankel. This super-star three-year-old colt is unbeaten from eight races. With the exception of his St James’s Palace Stakes victory, his average winning margin is six lengths. I get goose bumps watching him run.

Here are YouTube clips of his three most recent victories.

In the first he blitzes the best of his generation over Newmarket’s straight mile in the 2000 Guineas. He did it the hardest way possible by making the running (which is even harder than doing it around the bend) after he out-ran his pacemaker.

At Ascot everyone ignored his pacemaker, and he idled to victory in the St James’s Palace Stakes. Trainer Henry Cecil afterwards claimed that the race was “all wrong for him”.

Then he takes on another Champion, Canford Cliffs, in the Sussex Stakes and makes him look like an ordinary hack.

Surviving Failure

Oscar Foulkes July 24, 2011 Books No comments

I am willing to wager a substantial amount of money that the majority of people in the world have a problematical relationship with failure. Against a backdrop of empirical measurement of our academic ability – especially a method that delivers a pass/fail result – and a general culture that makes it uncomfortable even for sub-optimal achievement, failure is not a condition we can be expected to embrace. We don’t like it, plain and simple. We avoid failure as if it were the plague.

Tim Harford, in his excellent book Adapt, isn’t exactly suggesting that we should seek out failure. Instead he says that experimentation is a necessary part of the evolution and success of organisations (and organisms). Failure is an inevitable consequence of experimentation, so we’ll all be better off if we have a sustainable way of dealing with it.

This matter-of-fact attitude to failure is quite reassuring, actually. It’s a relief to know that one can try something out, that it may not work out, but that’s OK. In fact, it’s normal.

The one part of this book with which I’m not in agreement is the choice of sub-title, “why success always starts with failure”, which strikes me as being intended to shock potential readers into a purchase. It’s not really what the book is about.

It’s not as if Adapt doesn’t describe failures; there are dozens of them, from the collapse of the Soviet Union’s economy to oil spills, Broadway musicals, and yes, the credit crisis. Harford relates the background to many of these failures in a most interesting and readable manner.

While he describes failure as natural, and certainly not a phenomenon that requires any feelings of shame, there are some provisos.

The first one is that failure should not lead to the extinction of the organisation or organism. In other words, the extent of the failure should be survivable.

The second critical component of failure is knowing that you’ve failed. Chasing your losses only makes it worse. So, it becomes critically important to have effective feedback loops. In the command economy of the Soviet Union any dissenting feedback generally resulted in the messenger getting shot. Donald Rumsfeld’s poor management of the war in Iraq was compounded by him shutting out feedback that didn’t accord with his position.

It’s only in the final chapter that Harford gets on to the personal dimension of failure. Up until that point he colours his message with a number of fascinating examples that he keeps at a reassuring distance. However, it was quite early in the book that I started thinking about my own failures.

My biggest failures have not obeyed the first rule of manageability. While there may not have been anything wrong with the experimentation, I committed myself on a scale that made survival almost impossible if it didn’t work out right.

Another example he uses, is of those huge domino set-ups, where disturbing one will lead to all of them getting knocked over. It’s a great spectacle if they start tipping at the correct time, but a disaster if it’s premature. It is for this reason that the builders of these arrangements employ safety gates. This example he likens to the contagion that accompanied the credit crisis. One failure led to a whole bunch of others.

These examples offer just a small glimpse; there are many more.

Adapt is going to go onto my list of the most important books I’ve read. It doesn’t set out to be a self-help book, but for a perpetual experimenter like myself it’s a really important reference.

Where failure is concerned, the only failure is to omit it from the possible outcomes. And not to allow new information to change your course of action.


How to customise Facebook pages

Oscar Foulkes July 18, 2011 Web Tools No comments

Facebook pages are being used by a wide variety of business and interest groups. I’m not suggesting that they are appropriate for all businesses, but I think the social component has interesting applications for the likes of restaurants and entertainment venues. And, apart from the usual ‘Wall’ functions, one can add additional tabs to Facebook pages, which create the opportunity for all kinds of interactions with ‘fans’.

With the aim of learning how to use Facebook to develop deeper relationships with fans of Facebook pages, I test-drove a few different resources:

Shortstack

This is one of the most impressive online resources I’ve come across. The beauty of Shortstack is that you don’t need web development skills to use it, and it manages the Facebook integration for you. The free plan gives you the opportunity of playing around with their features, which are pretty impressive. As an example, it took me a couple of minutes to add a reservation tab to the Sidedish Theatre Bistro Facebook page.

AliExpress by Alibaba.comAnything you’ve seen on Facebook, from promotions to custom forms, gifts, polls, you name it, it’s there. There’s even a really cool widget that does a ‘fan reveal’ (in other words, content that is only available to fans of your page). You can also embed content from a website, or publish a product list (useful for e-commerce). Paid plans range in price from $15 per month.

Fanpage Minisite ($37 once-off) and Fanpage In a Box ($9.95 per month, or $39 lifetime) are similar, in that they provide templates for the web content that goes into that tab on Facebook. I like the WordPress interface both of them have. However, both of them require basic web development skills, so are not as user-friendly as Shortstack.

The benefit of these two is that the charge is once-off, and if your web development skills are advanced you could build in all kinds of cool features. For example, I’m certainly going to be adding Shopping Cart tabs to some of the Facebook pages I run, linked to the online shops I’m involved in.

All three of the vendors listed above have detailed online videos that take you through all the steps required.

With these resources, all it takes to become a Facebook Ninja is a few mouse clicks!

Is Democracy Making the Credit Crunch Worse?

Oscar Foulkes July 16, 2011 Uncategorized No comments

I’ve never been a believer in ‘hair of the dog’ solutions to hangovers. The reason you feel terrible is because your body has a toxic level of alcohol, on top of which you are sleep and nutrient deprived. And you’re also likely to be dehydrated. In my view, rest, vitamins and a toasted egg and bacon sandwich are going to do you a lot more good than downing another beer. Sure, the night was fun while it was all happening, but it’s not a sustainable way of spending your waking hours.

The credit crisis was caused by an oversupply of cheap money, lent completely indiscriminately to borrowers who would only be able to repay if the real estate bubble kept growing.

After the collapse of Lehman Brothers in 2008, the world’s economy was saved from total meltdown by governments taking private debt onto the public balance sheet. Various governments tossed obscene quantities of cheap money at the problem. So great was the torrent of cash rained down on the US that the chairman of the Federal Reserve was named Helicopter Ben. In fact, the vastness of the rounded-up billions seemed so unreal it may as well have been Thomas the Tank Engine handing out the money.

Sovereign debt is a nice way of describing the money owed by governments. However, just because it’s owed by governments, doesn’t mean that similar rules don’t apply as the ones for citizens. Greece is the latest country having difficulty in meeting its debt obligations. While in no way denying the gravity of the money problems on the Aegean, it’s one of several countries who owe far more than is healthy, or even sustainable.

Various players, anxious to stave off inevitable write downs for the reportedly 400 banks with exposure to Greek debt, along with the likely contagion that would then call into question the foundations of other countries’ debt, have been working on a bail-out plan. In accepting the ‘hair of the dog’, the Greeks have to submit to some pretty serious austerity.

Greece, of course, is the birthplace of democracy, about which Winston Churchill said in 1947: “No one pretends that democracy is perfect or all-wise. Indeed, it has been said that democracy is the worst form of government except all those other forms that have been tried from time to time.” At the time he said this, communism was still decades away from joining the forms of government that had also been tried.

One of the problems with democracy is that politicians need to keep their eyes on the next elections. To put it bluntly, if they piss off their constituencies they won’t get re-elected. One of the products of austerity is that some people lose their jobs, others may have to take salary cuts, and the government’s provision of services may be curtailed. So, all-in-all, imposing austerity isn’t a great way for politicians to get re-elected.

The system in ancient Athens, while democratic, was more like Survivor, in that public officials who displeased the people got voted out; not only out of office, but also out of the city. And, for good measure, their assets were stripped. The ballots were shards of pottery – ostrakon – on which votes were scratched. Remember, these were votes ‘out’, not votes ‘in’, and hence we have the word ostracise, which describes perfectly the position Greece finds itself in now.

There seems to be something quite Churchillian in the way that Brits have accepted their current dose of austerity. On second thoughts, perhaps tolerated is a better word. It’s almost like the Battle of Britain all over again, except this time a modern-day Churchill could be saying: “never before has so much [money] been owed, by so many.” People can say what they like about Britain losing its Britishness, but that famous ‘stiff upper lip’ is alive and well.

There is a case to be made, though, that the credit should belong to Westminster (as in the form of government) rather than to Churchill. You see, British politicians only really need to worry about elections every five years. In America, where over $14,000 billion in sovereign debt makes Greece’s look quite Mickey Mouse by comparison, presidential elections take place every four years, with Congressional elections mid-way through that. Basically, the Democrats and Republicans are always campaigning, so they cannot ever afford the voters to become displeased. Add to that a government budget that is perpetually in deficit. The combination of basic maths and voter-motivation suggests that US debt will continue to grow.

One wonders what Churchill would say about the versions of democracy in China and America. Using human rights as the standard, America is the winner. However, is it really The Land of the Free when its citizens are imprisoned by trillions of dollars in personal debt (most of it ultimately owed to China)? Don’t even get me on a bureaucracy so invasive that it became necessary for the US to pass the Reduction of Paperwork Act, in itself an impressive piece of paperwork that runs to something like 39 pages.

The credit crisis has brought the British economist John Maynard Keynes back into fashion. Personally, I’m with him on the positive effects of spending during recession, which causes money to circulate through the economy (he put it much more eloquently, but I’ve spent half an hour trying to find the exact reference without success), thereby driving demand.

The Nobel prize-winning economist Paul Krugman recently did a talk (click here to read the whole thing) on Keynes, in which he said: “I constantly encounter the argument that our crisis was brought on by too much debt – which is largely my view as well – followed by the insistence that the solution can’t possibly involve even more debt.

“Suppose that the government can borrow for a while, using the borrowed money to buy useful things like infrastructure. The true social cost of these things will be very low, because the spending will be putting resources that would otherwise be unemployed to work. And government spending will also make it easier for highly indebted players to pay down their debt. If the spending is sufficiently sustained, it can bring the debtors to the point where they’re no longer so severely balance-sheet constrained, and further deficit spending is no longer required to achieve full employment.”

That’s economist-speak for saying that – in theory – effective government expenditure can kickstart an ailing economy. The problem is that vote-chasing politicians run governments. They are going to allocate the money either to their favoured lobbies, or to their personal slush funds. And that’s without taking into account the possibility that the equivalents of Donald Rumsfeld are blundering away with the money.

I’m sorry, but I don’t have any confidence in government-managed disbursements. While I have a great deal of respect for Krugman and Keynes, it remains theoretical that government debt can fill the hole caused by bad private debt.

Despite its austerity measures, the British government still borrows an unsustainable 20% of what it spends, which looks provident when compared with America’s 40%. And no sign at all of reversing anytime soon.

We have many things for which to thank democracy; sadly, ballooning public debt is one of them. Something has to give. Could we be on the cusp of trying out another form of government?

This hangover is not going away.


Perfect Tweeting

Oscar Foulkes June 30, 2011 Web Tools 1 comment

I’ve become a little bit addicted to Quora, which in their words is “a continually improving collection of questions and answers created, edited, and organized by everyone who uses it. The most important thing is to have each question page become the best possible resource for someone who wants to know about the question.”

You absolutely have to visit Quora – the richness of the answers, often with mind-boggling detail, is nothing short of amazing. By way of example, check out this answer relating to the business model of one of my most-admired online retailers, Gilt.com.

I was drawn to answering a question this morning, about the “perfect tweet”. The answer is admittedly not as rich as the others on the site (you can read it here), but it has spurred me into action on a mini-post about Twitter that I’ve been wanting to do.

One of the people I follow on Twitter is Michael Jordaan (FNB’s CEO), whose praises I’ve been meaning to sing for some time. For starters, his own tweets are pertinent to the world of business, and therefore relevant to his industry. This, in itself, sets him apart in the world of corporate tweeters.

He clearly follows the Twitterstream for references to FNB, so he is alive to the conversation that is happening about his business/brand. Complaints are efficiently passed to someone within the organisation who can fix the problem. I have personal experience of this. It works well.

He is also a good re-tweeter (like forwarding an email message you’ve received), usually adding a pithy comment. To a tweet asking whether FNB had contributed any money to the ANC Youth League conference, he answered simply, “Nope”.

Earlier today, in answer to this tweet
“@Mohomed: the woman in this fnb mobi ad lithpth when she thayth thell phone”, he answered: “Thorry.”

For me, apart from the fact that Michael Jordaan is an additional customer service department for FNB, he is a case study in using Twitter in a manner that builds the business.

I’ve given two examples of how online resources change the way we communicate with the world and seek answers to important questions. Online also has huge implications for the names we give our products and businesses.

You see, if your name is not unique, you’re playing the cyber version of Where’s Wally. Apart from the need for your customers to find you online, you also want to be able to see when they are talking about you. Unless you’re Apple, generic words don’t cut it.

Michael Jordaan can track FNB on Twitter because FNB is not a generic acronym (it can also refer to a US sport team). For the same reason, it’s useful that his surname is Jordaan rather than Jordan.

Should businesses and their CEOs be on Twitter? You’re welcome to post the question on Quora, but the answer easily fits into a tweet: “Absolutely, yes!”